Welcome to Laro Drop Taxi, the premium taxi service operated by Laro Travels & Tours Private Limited. We respect your privacy and are committed to protecting the personal information you share when visiting our website, requesting a taxi booking, or contacting our team.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and transportation services.

By using our website or submitting a booking enquiry, you acknowledge the practices described in this Privacy Policy.

1. About Laro Drop Taxi

Laro Drop Taxi provides one-way and round-trip taxi services connecting Chennai with Kumbakonam, Thanjavur, Trichy, and other locations across Tamil Nadu.

Our services include transportation using Toyota Innova Crysta and Toyota Innova Hycross vehicles, with doorstep pickup and drop-off arrangements.

Business Details

• Business Name: Laro Drop Taxi
• Parent Company: Laro Travels & Tours Private Limited
• Address: 2139, Vivekananda Nagar, Kumbakonam, Tamil Nadu 612001, India
• Phone: +91 7904113636
• Website: https://larodroptaxi.com/

2. Information We Collect

We collect information necessary to manage taxi bookings, respond to enquiries, coordinate transportation, and maintain our website.

A. Personal Information

When you submit a booking enquiry or contact us, we may collect:

• Full name
• Mobile number
• Email address, if provided
• Pickup address
• Drop-off address
• Travel date and pickup time
• Number of passengers
• Number of luggage items
• Selected vehicle
• Trip type, such as one-way or round trip

B. Booking and Transaction Information

We may maintain booking references, trip details, fare quotations, payment status, and transaction records required to manage your reservation and provide customer support.

Payments may be made through the agreed online payment method or cash, as applicable to your booking.

We do not intentionally collect or store complete payment card details through our website booking enquiry form.

C. Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website technologies and services enabled.

This may include:

• IP address
• Browser and device information
• Pages visited
• Date and time of access
• Website interaction data
• Cookies and similar technologies

3. How We Use Your Information

Laro Drop Taxi uses your information for the following purposes:

• To receive and process taxi booking enquiries.
• To confirm pickup and drop-off arrangements.
• To coordinate drivers and assigned vehicles.
• To communicate booking confirmations and travel updates.
• To prepare fare estimates and quotations.
• To respond to customer enquiries and support requests.
• To manage payments, refunds, and transaction records where applicable.
• To improve website functionality and customer experience.
• To prevent fraudulent bookings and misuse of our services.
• To maintain business records and comply with applicable legal requirements.

We use personal information only for legitimate business purposes or other purposes permitted by applicable law.

4. WhatsApp and Telephone Communication

Our website provides options to contact Laro Drop Taxi by telephone and submit booking enquiries through WhatsApp.

When you contact us through these channels, we may receive your phone number, name, messages, travel requirements, pickup and drop-off details, and other information you voluntarily provide.

We use this information to respond to enquiries, prepare quotations, coordinate bookings, and provide customer support.

WhatsApp and telecommunications services are operated by third parties and are subject to their respective privacy policies and terms.

Please avoid sharing unnecessary sensitive personal information through messaging services.

5. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

However, we may share relevant information when necessary to provide our services.

Drivers and Transportation Personnel

We may share your name, contact number, pickup location, drop-off location, and trip details with the assigned driver or authorized transportation personnel to complete your journey.

Website and Hosting Providers

Technical information may be processed by our website hosting and maintenance providers to maintain website functionality, security, and performance.

Communication Services

Information submitted through WhatsApp or telephone may be processed by the respective communication service providers.

Payment Service Providers

Where online payments are used, relevant transaction information may be shared with the payment service provider to process payments or refunds.

Legal and Regulatory Authorities

We may disclose information when required by applicable law, a valid legal process, or an authorized government request.

We limit information sharing to what is reasonably necessary for the relevant purpose.

6. Location Information and Booking Addresses

Our booking form allows customers to enter pickup and drop-off addresses and select locations using address suggestions.

We use the submitted locations to estimate trip distance, prepare fare estimates, coordinate transportation, and arrange pickup and drop-off.

Please ensure that the addresses provided are accurate and that you have permission to share any third-party contact or location information included in your booking.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, and improve performance.

Depending on the services enabled, these technologies may include:

• Essential website cookies
• Performance and analytics technologies
• Functional website technologies
• Advertising-related technologies, where applicable

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, accidental loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

We encourage customers to use caution when sharing personal information through public or unsecured communication channels.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Manage bookings and transportation services.
• Respond to customer enquiries.
• Maintain booking and transaction records.
• Handle complaints and disputes.
• Meet applicable legal and regulatory obligations.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Third-Party Websites and Services

Our website may contain links or integrations involving third-party services, including messaging platforms, map or location services, payment services, and external websites.

These services operate under their own privacy policies and terms of service.

Laro Drop Taxi is not responsible for the privacy practices or security of third-party websites and services. We encourage users to review their policies before sharing personal information.

11. Your Privacy Rights

Subject to applicable law, you may request to:

• Access personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise concerns regarding the handling of your personal information.

We may need to verify your identity before processing certain requests.

To submit a privacy-related request, contact us using the details provided in the Contact Us section.

12. Children’s Privacy

Our website and taxi booking services are intended for individuals arranging transportation services.

We do not knowingly collect personal information directly from children without appropriate authorization where required by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, business practices, or applicable legal requirements.

Any revisions will be published on this page with an updated revision date.

We encourage visitors to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Laro Drop Taxi.

Business Name: Laro Drop Taxi
Parent Company: Laro Travels & Tours Private Limited
Address: 2139, Vivekananda Nagar, Kumbakonam, Tamil Nadu 612001, India
Phone: +91 7904113636
Website: https://larodroptaxi.com/

We will review privacy-related enquiries and respond within a reasonable period, subject to applicable legal requirements.

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Laro Drop Taxi – Travel in Luxury, Journey in Comfort.